Returns

At Velkoria, we want every item to feel like treasure — but if something isn’t quite right, we’re here to help.

Return Window:

You may request a return within 14 days of delivery.

Conditions:

Items must be unused, in original condition and packaging

Returns are not accepted for sale items or personal-use products (for hygiene reasons)

Return Shipping:

Customers are responsible for return shipping costs unless the item is defective or incorrect.

How to Start a Return:

Email us with your order number and reason for return. We’ll provide the return instructions.

Refunds:

Once your return is received and inspected, a refund will be issued to your original payment method within 5–10 business days.